"Thank you for writing in! Your accounts were silenced/permanently silenced due to the fact that you were continuing to break the rules. When you got silenced on one account, you went to your other accounts to attempt to get away from punishment. Unfortunately, this is not allowed.
etc etc dumb dont care etc.... Thank you for understanding."
^ reply to my ticket for being permanently silenced for a silly reason

So chatting via side accounts while silenced is against the rules? I've read the terms & conditions, chat rules, etc. and have not once seen anything about that.

Also:
"I don't understand how..." (me)
"Thank you for understanding." (mod)
lol oh.