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I called Viacom.
And told them to unfreeze my Neopets account.
The customer service lady had no clue what Neopets is.
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Did you eventually get through to someone who did?
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You need a specific number I guess.
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Maybe.
Maybe that's why customer service is so bad, they don't know their own site. >;l
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OMG ROFL are you serious?!? *Facepalm*
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WEll, Viacom runs quite a few sites I believe.
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Well they should still know ALL of their sites and general info.
Or else, why have a phone line with customer service agents? xD
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They probably only focus on their big money makers.
Neopets is chump change for them really.
That was probably just for the general company, I doubt they get that many calls for neopets! xD
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