TeamViewer experienced a service outage on Wednesday, June 1, 2016. The outage was caused by a denial-of- service attack (DoS) aimed at the TeamViewer DNS-Server infrastructure. TeamViewer immediately responded to fix the issue to bring all services back up.
Some online media outlets falsely linked the incident with past claims by users that their accounts have been hacked and theories about would-be security breaches at TeamViewer. We have no evidence that these issues are related.
The truth of the matter is:
1. TeamViewer experienced network issues because of the DoS-attack to DNS servers and fixed them.
2. There is no security breach at TeamViewer.
3. Regardless of the incident, TeamViewer continuously works to ensure the highest possible level of data and user protection.
Even though the server outage is not in any way related to the below mentioned advice, TeamViewer would like to reaffirm:
Careless use of account credentials remains to be a key problem for all internet services. This particularly includes the use of the same password across multiple user accounts with various internet services.
In addition, users might unintentionally download and install malware programs. Yet once a system is infected, perpetrators can virtually do anything with that particular system � depending on how intricate the malware is, it can capture the entire system, seize or manipulate information, and so forth.