Originally Posted by
Paopu
Something I've learned recently is that even though times are changing with online communication. It's more troublesome to get emotionally invested with people online. I can recommend that your primary focus should be yourself, as what these people should learn is how to discover things for themselves and we can't have all the answers to every problem. Though we might as well try to be the "better person" but to no avail. Been there quite a few times myself.
In terms of crying for help, there are ways to figure out a constructive and realistic approach without sounding jerk-ish. Even saying "Hey, I don't think I'm able to help with this, but I'm hear to listen, you know?" might be effective.
Definitely take a step back, and maybe let them know you have difficulties understanding. "Friends" in general should have an unconditional relationship and if they aren't keen on your feelings, that's honestly scummy for making you a punchbag.