Anyone has contacts to the FR admin/staff?

[Shawn]

I submitted a ticket to appeal a ban that happened when FR was still relatively new.

I followthrough with giving details for the unban, and I receive this reply on 19th October:

Hello (Shawn),

This message is to acknowledge receipt of your appeal. Customer Support will review your appeal. You can expect a determination within 7 to 10 days.

Thank you for your patience while we work to process your appeal,

Flight Rising Customer Support
(you need an account to see links)

7-10 days has long passed. They've ignored my follow-up messages to check on the status and bump my ticket up.

Anyone can help with speeding up/bringing attention to my ticket?

[Lapis]

@(you need an account to see links)

(you need an account to see links)