i never used a cheat program on my main ever, and it got frozen. when i sent in a ticket they replied to me saying that i had a score that was from a cheat program.
i never played games on my main, and i never ONCE used a cheat program o_O
they could have just said they did a chain freeze, not tell me i cheated on an account when i didnt.
Eh, there is a way they could link it to your main. I'm sure they will find a history of when they both used the same IP. Or one of your proxies wasn't good enough.
Id agree with Bammeh, although they said it's a score it's probably just linking you back. Transparent proxy? Maybe you logged in once on your browser without a proxy? Someone posted an old correspondence yesterday with TNT. They are remarkably thorough.