This has happen to me before twice and both times the payments didn't continue, If they do continue i would contact your Bank and Neopets about cancelling it as you're not getting the service you're paying for.
looking to cancel premium on my frozen account that I did not pay for with paypal :c
This has happen to me before twice and both times the payments didn't continue, If they do continue i would contact your Bank and Neopets about cancelling it as you're not getting the service you're paying for.
they froze me the day my premium renewed & I bought NC aswell, you think i could get my money back through my bank?
---------- Post added at 07:52 PM ---------- Previous post was at 07:51 PM ----------
@scarmans
It's unlikely that you could get it back through your bank because I'm assuming there's something in Neo's terms of use agreement and w/e. Unless it was an unauthorized charge (which it doesn't seem it was), I doubt your bank will do anything to get your money back.
Sorry bout it.
you could challenge it yes cause you are not receiving the service you payed for and if you can prove that the better off you will be.
---------- Post added at 10:57 AM ---------- Previous post was at 10:55 AM ----------
that's neopets for you freezing you right after you pay for something.
I feel I could say some bs like
"oh it billed me after I got frozen and I didn't authorize that please cancel cause I just saw this shit"
Oohh ok I got you
Probably look thought the T&C before doing anything so you can back yourself.
I read on neo somewhere that NC is non-refundable.
or I read wrong
at least you didn't pay with paypal, I wish I didnt pay on my old main with paypal so I could use paypal now..
but!
Since you got frozen, I don't think tnt would be inclined to refund anything since you broke their rules
u 'mirin?