how do you find out if your accounts are on the purge list?
also as far as i know there is no way to get your pets back unless your ticket is answered
about your inappropriate named account, i have seen them return pets from accounts like that to another account of your choice.
my suggestion would be to find a friend who speaks spanish or some other language, and have them translate your ticket into said language and send it to that support team.
i've had a lot of good luck with other language support teams. if you can't find a friend who speaks a language you can use google translate to translate it on your own. they'll usually be able to tell that you're using a translator since you won't be able to write fluently, they'll often get back to you and say "i can tell you don't speak this language, please contact the english team" but all you have to do is reply back with "well my native language is ( insert language with no support team ) so i had no choice but to contact this one, i'm sorry" and they'll usually be like "okay no problem! we'll help you out"
and their responses are super quick, i haven't had to wait any longer than a day.