I've done everything that it says to do if the program is having trouble opening.
(besides moving a file called gzip.dll because all I have close to that is a file called zgate.dll)

Every time I try to open the program it gives me an error saying:
"Failed to load control 'ctlRipperWrapper' from . Your version may be outdated. Make sure you are using the version of control that was provided with your application."

I just downloaded it today. Please help, thanks.