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Thread: Neocash problem D: help?

  1. #1
    Ryuu's Avatar
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    Neocash problem D: help?

    So,i have been trying to buy Neocash with paypal for the last three or so days. It keeps giving me an "Payment error" message,paypal cancels the payment and i just end up getting charged for conversion services. Iv'e been charged more money than the money i had planned to buy NC with lol
    i just want my lousy 500 NC

    anyone else had this problem with paypal before? Also i know it's right and should work because i have bought other things with the exact same paypal/credit card

  2. #2
    Ryuu's Avatar
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    eeh..i guess no one has problems with Neocash ;;. And tnt hasn't replied to my ticket in ages
    i thought they rush to the aid of NC problems

  3. #3



    Charlie's Avatar
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    @Ryuu

    Are you buying the NC directly through neopets or Walmart?

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    Ryuu's Avatar
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    They don't sell neocash in my country,there's no walmart or target shops here yet either
    It's sad really,our country lives in the stone age lol

    so i /try/ to buy it directly from neopets

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    Quote Originally Posted by Ryuu View Post
    They don't sell neocash in my country,there's no walmart or target shops here yet either
    It's sad really,our country lives in the stone age lol

    so i /try/ to buy it directly from neopets
    if you google something like 'buy neocash' there are websites where you can buy neocash which includes the nc gift boxes (which you don't get when you buy direct from neopets i believe).

  6. #6



    Charlie's Avatar
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    @Ryuu

    No, I'm referring to purchasing it online via Walmart which anyone can do through paypal regardless of your location.
    I think the only thing you can do is submit a ticket and be patient. Also, if they're charging you, take note of it, so it can be cleared up.
    I also suggest contacting paypal and your bank account to figure out why it's not working. Possibly insufficient funds or an issue with the bank/paypal?
    I don't know the details of how your paypal is setup (whether it be paypal funds or connected to your bank account).

    My friend bought some NC through paypal last night, and it worked, so I'd definitely suggest contacting paypal and your bank.
    I hope you can get it figured out!

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    Drina (10-20-2013)

  8. #7


    VitaminX's Avatar
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    Also; you can't buy Neocash/Premium with a paypal that isn't verified. So it needs an active CC/bank with it. Just paypal with $ on it, won't work.

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    Ryuu's Avatar
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    It's verified,there's enough funds in it so i'm sure that's not the problem. The credit card/paypal itself also works fine because i have purchased goods with the same rules as neopets has and it has worked fine. I will try the purchasing online from Walmart tho c: that's a good idea. If not,i'll just wait until my ticket is resolved. Tomorrow I'm going to the bank anyway ,i will ask them about it.
    Thanks guys,for the help!

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