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Thread: Chargeback for Premium

  1. #1
    Lavendrae's Avatar
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    Red face Chargeback for Premium

    So some of you may know that I got my account frozen for scamming (???) about 3 weeks ago right after buying premium for my account. I got pissed and sent in a ticket, no response at all. I created a new account.

    But I also got mad that I spent almost $25 on premium that was taken away from me immediately. I filed a dispute and then escalated it to a claim when they didn't respond. Since TNT has a very hard time to responding to anything ever, they didn't respond by the time allowed and I was given my money back.


    So I guess that's one thing to take advantage of if you are in a similar situation.
    Now I can spend it on better things.

  2. The Following 8 Users Say Thank You to Lavendrae For This Useful Post:

    Drina (10-13-2013),fruitbat (10-13-2013),Ghosts (10-14-2013),Mint (10-13-2013),Shawn (10-27-2013),Snow (12-03-2013),Tapir (10-13-2013)

  3. #2


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    Heh, that's really smart xD I guess there's an upside to the fact TNT sucks at responding, will definitely keep this in mind

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    Lavendrae (10-13-2013)

  5. #3


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    I did this before for an NC purchase (via paypal) because I got frozen only a couple days after buying it lmfao. Neopets is the worst.

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    Lavendrae (10-13-2013)

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    Quote Originally Posted by kitten View Post
    I did this before for an NC purchase (via paypal) because I got frozen only a couple days after buying it lmfao. Neopets is the worst.
    Ugh but seriously... It's the worst. My legit main was frozen, which made me super angry. :/

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    Drina (10-13-2013)

  9. #5


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    Quote Originally Posted by Lavendrae View Post
    Ugh but seriously... It's the worst. My legit main was frozen, which made me super angry. :/
    sorry to hear :/ has happened to me a lot, i usually get caught buying nc (I never scam or w/e but that's almost always the reason lol or buying/selling pets) but i always come back because i had nothing else to do...my most recent main got frozen even though i hadn't logged on in months and tnt also froze all my side accounts (on different emails) including ones that had literally nothing on them. like i hadn't even activated them yet haha its just so spiteful and petty so i pretty much gave up after that. its rough staying off the radar i swear! at least you got your money back

  10. #6
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    How did you purchase your NC? What method did you use to purchase your NC? If you use credit card/paypal, simply file a dispute with paypal or which ever credit card company you use to purchase your NC. Don't email, call the company's customer support. You should know your credit card number, paypal account number etc and the transaction number and date. (It can be found on your credit card statement /purchase history) Simply tell paypal that you never receive your product, or some bs excuse (or someone used your credit card/account.... regardless if it is the case or not) If the customer service that you first reach won't help you, call again and get another customer support (keep doing this until you find one who is willing to refund you...might take couple tries).

    If you purchase those gift card from local shop or store, then you are out of luck. :/

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    fruitbat (10-13-2013)

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    Yeah TNT thinks they're "God" on the site.... And they wander why they get DDoSed? LOL.

  13. #8
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    Gamertag: DarkByt3 PSN ID: raredaredevil
    DDosing neopets would be like shooting a bazooka at a dieing bird.

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    resJUN (10-15-2013),Shawn (10-27-2013)

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    There would be a huge down side to DDoSing neopets though, As viacom.com and all it's services (Nick.com,comedycentral.com ):, etc) go off line too.

  16. #10
    TRENDSETTER


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    i get charged for premium every month..........idk how to stop it been frozen for a year now

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