...Why is it impossible for my ticket to be responded to?

[Broken]

I submitted 4 tickets around xmas still waiting for a reply. I gave up.

[|2eap]

try another language too

[IndigoSunset]

try another language too

^I second that.
If you don't get a reply by the weekend I'd suggest resending it in another language. Between everyone on the forum we probably have a fair few languages so shout if you need help translating and I'm sure someone would be able to.