+fullrep(5) to the first person who tells me how
+fullrep(5) to the first person who tells me how
What to do when you're frozen?
When your account gets frozen you will not get a refund and your premium service is not automatically cancelled. If you want to stop paying for the premium on your frozen account, you must cancel premium yourself (see the Cancelling Premium section). If you feel you are unfairly frozen, you can use this form
(you need an account to see links)
to try and get your account back.
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(you need an account to see links)
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Maki (08-01-2013)
thanks, +full to the person who shows me if prem can be cancelled withOUT calling them
Tell your bank/credit card to stop the payments to them?
What @(you need an account to see links) said would be your best bet. I don't think there's a way around calling them Sorry @(you need an account to see links) D:
@(you need an account to see links), are you paying through PayPal?
All you have to do is email support@(you need an account to see links).com or whatever their email is and they'll cancel it within a few hours. c:
They won't refund the money however, unfortunately.
This has happened twice to me so. uvu
You'd think they'd be kind enough to NOT take your money after they freeze your shit.
Maki (08-01-2013)
@(you need an account to see links)
I always just say "Hey you froze my account coolneoaccount2 and it's still charging me to premium. QUIT, YOU DICKS."
uvu Not in that exact wording but ;D
I also use the email that my paypal is linked to, because idk if they check or not. ovo