Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: How do you cancel Premium when iced?

  1. #1


    Mint's Avatar
    Join Date
    Dec 2012
    Gender
    Location
    [23/07/2014 10:57:41 AM] Ryan: i just want drake to get married
    Posts
    2,651
    Thanks
    4,135
    Thanked 2,484 Times in 1,235 Posts


    Downloads
    30
    Uploads
    0
    Mentioned
    1134 Post(s)
    Time Online
    194 d 21 h 53 m
    Avg. Time Online
    2 h 34 m
    Rep Power
    10
    Gamer IDs

    PSN ID: Z-E-P-H-Y-R-__

    How do you cancel Premium when iced?

    +fullrep(5) to the first person who tells me how

  2. #2

    Join Date
    Nov 2012
    Gender
    Posts
    855
    Thanks
    214
    Thanked 128 Times in 109 Posts


    Downloads
    37
    Uploads
    0
    Mentioned
    114 Post(s)
    Time Online
    36 d 19 h 35 m
    Avg. Time Online
    28 m
    Rep Power
    6
    What to do when you're frozen?
    When your account gets frozen you will not get a refund and your premium service is not automatically cancelled. If you want to stop paying for the premium on your frozen account, you must cancel premium yourself (see the Cancelling Premium section). If you feel you are unfairly frozen, you can use this form
    http://premium.neopets.com/login.asp...l=/frozen.aspx
    to try and get your account back.

    ??

    http://www.thedailyneopets.com/articles/cancel-premium/

    ??

  3. The Following User Says Thank You to Flame For This Useful Post:

    Mint (08-01-2013)

  4. #3


    Mint's Avatar
    Join Date
    Dec 2012
    Gender
    Location
    [23/07/2014 10:57:41 AM] Ryan: i just want drake to get married
    Posts
    2,651
    Thanks
    4,135
    Thanked 2,484 Times in 1,235 Posts


    Downloads
    30
    Uploads
    0
    Mentioned
    1134 Post(s)
    Time Online
    194 d 21 h 53 m
    Avg. Time Online
    2 h 34 m
    Rep Power
    10
    Gamer IDs

    PSN ID: Z-E-P-H-Y-R-__
    thanks, +full to the person who shows me if prem can be cancelled withOUT calling them

  5. #4


    Demetri's Avatar
    Join Date
    Nov 2012
    Gender
    Posts
    861
    Thanks
    529
    Thanked 997 Times in 481 Posts


    Downloads
    7
    Uploads
    0
    Mentioned
    361 Post(s)
    Time Online
    61 d 12 h 37 m
    Avg. Time Online
    47 m
    Rep Power
    6
    Gamer IDs

    Gamertag: HeartbreakJay PSN ID: Clyrkos
    Tell your bank/credit card to stop the payments to them?

  6. #5

    Raj's Avatar
    Join Date
    Mar 2012
    Gender
    Location
    giraffe ribs
    Posts
    1,897
    Thanks
    3,428
    Thanked 2,521 Times in 1,422 Posts


    Downloads
    68
    Uploads
    0
    Mentioned
    1167 Post(s)
    Time Online
    96 d 21 h 13 m
    Avg. Time Online
    1 h 13 m
    Rep Power
    9
    What @Demetri said would be your best bet. I don't think there's a way around calling them Sorry @Mint D:

  7. #6

    Elmo's Avatar
    Join Date
    Jun 2013
    Gender
    Location
    England
    Age
    26
    Posts
    1,250
    Thanks
    220
    Thanked 495 Times in 278 Posts


    Downloads
    273
    Uploads
    0
    Mentioned
    222 Post(s)
    Time Online
    51 d 2 h 29 m
    Avg. Time Online
    44 m
    Rep Power
    7
    Gamer IDs

    PSN ID: Lottoyy Steam ID: charlotteguest
    @Mint, are you paying through PayPal?

  8. #7


    Mint's Avatar
    Join Date
    Dec 2012
    Gender
    Location
    [23/07/2014 10:57:41 AM] Ryan: i just want drake to get married
    Posts
    2,651
    Thanks
    4,135
    Thanked 2,484 Times in 1,235 Posts


    Downloads
    30
    Uploads
    0
    Mentioned
    1134 Post(s)
    Time Online
    194 d 21 h 53 m
    Avg. Time Online
    2 h 34 m
    Rep Power
    10
    Gamer IDs

    PSN ID: Z-E-P-H-Y-R-__
    Quote Originally Posted by CharlieG View Post
    @Mint, are you paying through PayPal?
    Yes D:

  9. #8



    Umbreon's Avatar
    Join Date
    Jul 2012
    Gender
    Location
    Land of Ooo.
    Posts
    1,000
    Thanks
    700
    Thanked 1,305 Times in 561 Posts


    Downloads
    32
    Uploads
    0
    Mentioned
    462 Post(s)
    Time Online
    48 d 6 h 32 m
    Avg. Time Online
    36 m
    Rep Power
    9
    Gamer IDs

    Gamertag: CIARAmazing PSN ID: ABCiara
    All you have to do is email support@neopets.com or whatever their email is and they'll cancel it within a few hours. c:
    They won't refund the money however, unfortunately.

    This has happened twice to me so. uvu
    You'd think they'd be kind enough to NOT take your money after they freeze your shit.

  10. The Following User Says Thank You to Umbreon For This Useful Post:

    Mint (08-01-2013)

  11. #9


    Mint's Avatar
    Join Date
    Dec 2012
    Gender
    Location
    [23/07/2014 10:57:41 AM] Ryan: i just want drake to get married
    Posts
    2,651
    Thanks
    4,135
    Thanked 2,484 Times in 1,235 Posts


    Downloads
    30
    Uploads
    0
    Mentioned
    1134 Post(s)
    Time Online
    194 d 21 h 53 m
    Avg. Time Online
    2 h 34 m
    Rep Power
    10
    Gamer IDs

    PSN ID: Z-E-P-H-Y-R-__
    Quote Originally Posted by monsters View Post
    All you have to do is email support@neopets.com or whatever their email is and they'll cancel it within a few hours. c:
    They won't refund the money however, unfortunately.

    This has happened twice to me so. uvu
    You'd think they'd be kind enough to NOT take your money after they freeze your shit.
    What do I say in the email? Cause like...I can totes be like "hey could you get Premium off of, say, featheralley please?" xDD

  12. #10



    Umbreon's Avatar
    Join Date
    Jul 2012
    Gender
    Location
    Land of Ooo.
    Posts
    1,000
    Thanks
    700
    Thanked 1,305 Times in 561 Posts


    Downloads
    32
    Uploads
    0
    Mentioned
    462 Post(s)
    Time Online
    48 d 6 h 32 m
    Avg. Time Online
    36 m
    Rep Power
    9
    Gamer IDs

    Gamertag: CIARAmazing PSN ID: ABCiara
    @Mint
    I always just say "Hey you froze my account coolneoaccount2 and it's still charging me to premium. QUIT, YOU DICKS."

    uvu Not in that exact wording but ;D
    I also use the email that my paypal is linked to, because idk if they check or not. ovo

  13. The Following 2 Users Say Thank You to Umbreon For This Useful Post:

    Colby (08-01-2013),Mint (08-01-2013)

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •