once you take 2 days, but another one months and two weeks
It took them 3 months to answer mine and I turned in a new ticket every other day I was so pissed.I spent a lot on premium/nc and they basically told me to f-off
well the times are real long but , oh well as long as I can get my account back.
It was an epic shell , it was backup !
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It also depends on which TNT member receives it. Some people respond to tickets while others tend to ignore them.
I've had it happen. Now I can't remember which members it was because the accounts I sent the tickets on were frozen eventually, too, but I sent in two seperate tickets. One was reviewed by one staff member "requesting more information", I sent in the same ticket which was reviewed this time by another staff member, and it was dealt with quickly. I've also heard from people in different cheating forums that some members are nicer than others, and you have more of a chance of getting an account back if they review your ticket.