Depends on what type of ticket it is, and random.
Tickets have been responded to as soon as a few hours, all the way to 3-4 months later.
Average wait time range is 1 week to 1.5 months.
How Long does a ticket last , for it to be reviewed by a TNT tech?
Mines is taking forever.
Neopoints For Sale : Safest , Purest , Realest ! : Only 2$ / Million : In Stock : 78.396.636 /92.656.022
Depends on what type of ticket it is, and random.
Tickets have been responded to as soon as a few hours, all the way to 3-4 months later.
Average wait time range is 1 week to 1.5 months.
Is it really that bad?
So far, I only had bug reports. But me being from germany (and the german support is next to non-existent), I report to the american helpdesk instead.
Thanks to the major time difference, waiting takes for me 1 day. Between me and the neopets timezone, there's a difference of nine hours. Right now, there's 2 pm, while I have 11 pm.
But from what I know, this is the time when TNT has responded to my ticket. Plus two to three hours. I'm not on neopets at that time and usually asleep.
Well if you submitted a ticket today it won't be looked at until Monday, TNT is on that long holiday, but also some times I noticed they don't even care at looking at frozen account ticket sometimes. It's just a matter of luck and if they are bored...oh and if you spend real money on the site.
I had a ticket responded withing 2 days, while other accounts they are still opened and it's been YEARS. Just a luck of the draw.
I find in myself desires which nothing in this world can satisfy,
the only logical explanation is that I was made for another world.J A G E R
when i frozen myself, it took almost 20hours for tnt to give my account back when i asked...
obs: im not premium and neither buy nc
On my legit account I was frozen because they tracked my IP and iced me because well I have a past as a cheater/seller. I sent a ticket on the 10th and it's still on open and I think it'll be on open for the rest of my existence LOL.
Oh and I was premium and I did buy NC. I told them that multiple times in the ticket ahaha.