I'm leaving for a trip to Japan this Friday and wanted to raise the limit on my credit card. I sent a request via internet about a month ago to realize and never got an answer to it. So last week, I called them directly to make them raise it, and they told me that they can't raise it until my dad sign some shit. Because he was himself on a trip, I waited for him to get back and he went at the bank to sign those papers. So I just called them again today, and they said they need my dad's signature. I was like; WTF. I hate their customer's services. There are always some shitty problems with it. I'm so pissed. Ugh.