i waited 5 months to just have my ticket randomly closed

and this is all i get after submitting a new ticket and waiting months??/

"A solution for your issue has been suggested.

Thank you for reporting this.

Our developers are actively looking into what may be causing this issue.




Rico S., The Neopets Team
"

that doesn't help at all that just means i'll be waiting and waiting and then i'll submit another ticket after it not being fixed just to not get a response again i'm tired of your shit rico s.

---------- Post added at 07:49 PM ---------- Previous post was at 07:47 PM ----------

i get this every time i submit a ticket about the same problem