Professional Resume Building [+Rep]

[wrath]

I've chopped it up a great deal.

PROFESSIONAL EXPERIENCE
Retail Call Center Fuck Me Bullshit, Inc. February 2013 – Present
Online Product Specialist
Answers inbound calls regarding product sales and availability
Provides expert level product information and specifications
Contacts vendors to ensure delivery schedules are on-time
Authorizes returns, exchanges, refunds, and/or concessions when necessary

Temporary Shit Job, Inc. December 2012 – February 2013
Temporary Associate
Received and processed various documents for dependent verification.
Checked documents against requirements from company standards.
Processed enrollments through an on-line web tool.

Cable Company Inc. January 2012 – December 2012
Collector Agent
Received inbound calls and placed outbound calls for the purpose of collections.
Updated customer accounts based on delinquency of payment.
Restored services as needed once accounts were brought current.
Troubleshot services for cable tv equipment over the phone.
Handled escalated calls for other representatives when directed.

Insurance Company Inc. June 2009 – April 2011
Personal Lines Agent
Received inbound calls for insurance related inquiries.
Provided support for addition, deletion, and cancellation of auto, home, and personal effects policies.
Assisted in creating new tools for overnight functionality of the call center.
Trained 13 associates in a different center on the overnight protocol.

[Mod]

I've chopped it up a great deal.

Looks a lot better.

Little nitpicky things I would add/change:

-Still placing bulletpoints for each duty/task performed makes it seem more professional and organized (unless you have and it's a limitation of vB ).
-Have a space break between your first bulletpoint and the last line of your basic job info.
-Place your job position above your past employers. Employers/HRs want to see what you were first, not who you worked for.
-Place your time of employment on its separate line, usually the last line of basic job info. (I realize it doesn't look so well unless other parts are also formatted accordingly. Just scratch that and put it in parentheses next to the employer - see example below)
-It is unnecessary to hyphen "online"
-Your entry for the Cable Company is a kind of awkward in wording. I'll use it as an example for my mentioned points:

Collector Agent
Cable Company Inc. (January 2012 � December 2012)

-Received inbound calls and placed outbound calls for the purpose of collections. (collections what? Better to briefly elaborate this job here)
-Updated customer accounts based on delinquency of payment. ('delinquency'? Sounds weird, and keep it simple)
-Restored services as needed once accounts were brought current. (current what?)
-Troubleshot services for cable tv equipment malfunctions over the phone.
-Handled escalated calls for other representatives when directed. ('escalated'? Sounds weird, and keep it simple)

Keep at it, it's a huge improvement from your initial anyhow.

[Attainable]

I agree with utilizing bullet points. You want to be clear, concise, and get to the point with why YOU are qualified for the position they are hiring for.

[perklicious]

Generally speaking, I have a paragraph about who I am/what sort of job I'm looking for. What comes next is generally up to you, but I've been taught that you should put the most pertinent thing. For example, if you'd just graduated uni and had only had jobs unrelated to the jobs you were applying for, you'd list your education first because it's more relevant. Since you've had more work experience and less education, you should definitely list that first and your education second since that'll be more important to the prospective employer.

Other than that, I agree with all the above.