This account has been FROZEN for the following reason:


This account was one of many being used by the same person to earn Neopoints and items. You may only use your main account for restocking, playing games, etc. Earning points and participating in dailies on side accounts is considered cheating as it gives you an unfair advantage over others in the game.

TNT:

Hi Xxxxxx!

A solution for your issue has been suggested.

Thank you for writing.

Your account has been frozen for multiple account abuse. Back in September, you created an extraordinary number of side accounts in order to cheat and abuse the Treasure Keeper Code giveaway by redeeming the code and sending the prizes to your main account.

As explained in many areas of the site, as well as in previous Editorial responses and site rules/FAQs regarding events, you may not earn Neopoints/items on more than one account, as this unbalances the game. The economy is not designed for users to earn with multiple accounts, and we want to ensure that the game is fair and fun for everyone. Because you knowingly and excessively cheated with your side accounts in order to gain an advantage over other players, I'm afraid that this account cannot be unfrozen.


The Neopets Team