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Thread: Legal action?

  1. #1


    MissMellon's Avatar
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    Legal action?

    I had an account which was frozen, this account had premium I sent a ticket after the first time this happened to cancel it which I think should have happened when the account was frozen. This is the second time they have charged the 25 dollar fee. They never responded to my ticket asking to cancel the service. What can I do?

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    Joelalala's Avatar
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    Legal action?

    I had this too, you can contact your credit card provider and address the problem from there. Bunch of money sucking leeches huh TNT.

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  4. #3


    MissMellon's Avatar
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    It done through PayPal so the payment was just unaouthrized the payment but still annoying we haven't gotten the money back

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    Joelalala's Avatar
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    Legal action?

    Quote Originally Posted by MissMellon View Post
    It done through PayPal so the payment was just unaouthrized the payment but still annoying we haven't gotten the money back
    Then contact PayPal lol. If you don't, they are just gonna keep charging and draining you. I remember reading it somewhere on neo though. Unless you can get the account unfrozen, that's ideal I guess. What was the reason for freeze?

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    MissMellon's Avatar
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    XD I was a nub and didn't know not to sell everything off so fast. Paypal was contacted

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    Joelalala's Avatar
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    Legal action?

    Quote Originally Posted by MissMellon View Post
    XD I was a nub and didn't know not to sell everything off so fast. Paypal was contacted
    Well, if you wanna give it a shot and try to recover the account; you can see Essy's post on the trading section. Can't link you cause I'm on my phone lol.

  8. #7


    MissMellon's Avatar
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    I'll look thanks!

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    Joelalala's Avatar
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    Legal action?

    Quote Originally Posted by MissMellon View Post
    I'll look thanks!
    You're very welcome, and best of luck getting your account back!

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    okay so just a thought seeing as neopets is now owned by nickelodeon you could try this, if your a cali resident make sure you dispute any charges you can.

    Or email us at:
    nickprivacy@Nickonline.com

    Or call this number:
    +1 212-846-2543

  11. #10
    Lmp's Avatar
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    You'll have zero luck taking legal action against Neopets/Viacom, just due to the fact that they're backed up with some of the best lawyers.

    If Neopets is taking money straight from your Paypal, the only way possible is if you accepted a subscription contract. Meaning Neopets can withdraw X amount every X days. To cancel this;

    Log in to your PayPal account.
    Click Profile near the top of the page.
    Click My money.
    Click Update in the My preapproved payments section.
    Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.

    As far as your lost money goes, there's a very small chance you'll get it back. I guess you can keep ticketing, but from what people have told me in the past, it's lost money.
    Good luck.

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