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Thread: Premium woes

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    Premium woes

    How long is it supposed to take to get the premium features on Neopets once you buy it. I bought it awhile ago on one account and it was instantaneous. It's been 6+ hours now and the crap still isn't there. I got Neopet's confirmation email. Grr.

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    Quote Originally Posted by Federation View Post
    How long is it supposed to take to get the premium features on Neopets once you buy it. I bought it awhile ago on one account and it was instantaneous. It's been 6+ hours now and the crap still isn't there. I got Neopet's confirmation email. Grr.
    See if your account has the trophie.
    I got my instantly :/

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    No it sure doesn't have it. But I got this in my email:

    Congratulations and thank you for signing up for a Neopets Membership! Your payment has been processed and your membership has been activated.

    Here is an overview of your information:
    Membership Plan: $7.95 every month
    Reference Number: xxxxxx
    Email: xxxxx
    Neopets Username: xxxxx
    Billing Address: xxxxxx
    Payment Method: VISA

    If you would like to make changes to your membership, please go to Manage Membership.

    Your Membership is subject to the Nickelodeon Virtual Worlds Group Membership Rules. Please note, for your convenience, after your membership period ends, your membership will be automatically renewed using your credit card or PayPal account on file.

    Thank You!
    - The Neopets Team

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    Quote Originally Posted by Federation View Post
    No it sure doesn't have it. But I got this in my email:
    It should be instantaneous once you get the confirmation email, provided that your payment method went through properly. Try logging in and out and if that doesn't work by tomorrow, try contacting TNT

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    Mine took about an hour, I sent a ticket to TNT about it, then everything showed up right after. My confimation email was sent to an email address I no loger had access to, so I panicked

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    Already sent a ticket. No response for 4+ hours, but it's the weekend so I doubt I'll have it until Monday. Pisses me off. I've logged out and back in several times.

  7. #7
    Sarah xmxsummer's Avatar
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    Gamer IDs

    Steam ID: xmxsummer
    I know I had to log out and then log back in for everything to show up, but I'm going to guess you already tried that. It should be fixed by Monday though I would think.

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    Still isn't premium yet. ~sigh

    I miss my SSW

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    Quote Originally Posted by Federation View Post
    Still isn't premium yet. ~sigh

    I miss my SSW
    It takes up to 24 hours

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    Quote Originally Posted by esperanto View Post
    It takes up to 24 hours
    Over 24 hours now unfortunately.

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