my gf was getting a shockwave error earlier when she was trying to play Hannah and the pirate caves actually.. using chrome as well
So I have this problem whenever I attempt to load the customization screen on Neo.
I'm using Google Chrome, most recently updated.
My Flash is the most recent update.
My Shockwave is the most recent update.
I went to "about:plugins" in my Chrome browser and I had 2 Flash plugins.
(I knew to do this from Googling the problem )
When I disable just the automatic update plugin, the Customization screen no longer crashes, it just freezes.
When I disable just the other plugin, it crashes.
When I disable both there is just a white screen.
Any ideas?
my gf was getting a shockwave error earlier when she was trying to play Hannah and the pirate caves actually.. using chrome as well
Whenever I've seen this issue before, simply disabling one or other of the flash plug-ins has fixed it. Try closing the browser, re-opening and trying again?
I don't use chrome, but see if there's any way to get the last version of flash that you knew worked with chrome and disable automatic updates would be my suggestion. Or, just switch to the better browser and use FF