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Thread: Amazon customer services are awesome

  1. #1
    Trinket's Avatar
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    Amazon customer services are awesome

    Even though I was supposed to send back my broken Kindle in May (I'm extremely forgetful), they still accepted it back and refunded me for that and the postage. <3 they were so polite and nice about it too. I feel happy today

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    John (12-18-2012)

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    They did charge you after the 30 days, right? Then refunded it months later?

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    Wow, that's a really long gap. I'm surprised they accepted it back LOL.
    I bet they'd rather keep your business than make you leave their service forever--they'll make more money off of you in the long run that way.

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    Quote Originally Posted by Meagan View Post
    They did charge you after the 30 days, right? Then refunded it months later?
    Yeah xD I was in Florida for 21 of those 30 days and preparing before that, and by the time I got home, I'd forgotten all about the old one x__x

    Quote Originally Posted by Hale View Post
    Wow, that's a really long gap. I'm surprised they accepted it back LOL.
    I bet they'd rather keep your business than make you leave their service forever--they'll make more money off of you in the long run that way.
    Me too! I was expecting them to say that a 7 month gap is pretty ridiculous xD
    I do buy an awful lot from amazon though, so yeah

    Maybe they thought I was an old lady with a terrible memory and took pity on me :x

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    LOL. That is very likely.
    But I'm sure that your buying history definitely has something to do with it! I love amazon, you can buy virtually anything.

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