You shouldn't even waste your time trying to get a response from TNT.
They won't give you anything back unfortunately.
I had the same thing happen recently. I was just fucking around, moving a bunch of shit of active/semi active accounts.
My plan was to move it all to one place, then buy like a gsword/sowl or something and move that around.
But I got busy with the holiday and forgot, came back and it was iced for the same reason. They never give things back for that reason D:
Definitely look around and figure out a method you like to help "annonymize" yourself so this doesn't happen to you again!