Results 1 to 4 of 4

Thread: Help with Frozen Account

  1. #1

    Join Date
    Oct 2012
    Gender
    Posts
    20
    Thanks
    0
    Thanked 2 Times in 2 Posts


    Downloads
    2
    Uploads
    0
    Mentioned
    5 Post(s)
    Time Online
    3 h 10 m
    Avg. Time Online
    N/A
    Rep Power
    6

    Help with Frozen Account

    My account got frozen and I do not know why. Its telling me that I have been cheating but I havent even been using my account recently. Is there any way to get it back?

  2. #2
    Jager's Avatar
    Join Date
    Apr 2012
    Gender
    Location
    Locating location...
    Posts
    688
    Thanks
    581
    Thanked 189 Times in 156 Posts


    Downloads
    59
    Uploads
    0
    Mentioned
    113 Post(s)
    Time Online
    14 d 9 h 11 m
    Avg. Time Online
    10 m
    Rep Power
    6
    Hey @renpei the same thing happened to me. If you haven't been cheating send them a ticket on the days that you haven't been on your account and ask why was it that they believed that you were allegedly cheating. If you can show them proof, let's hope that they'll reinstate your account. Best of luck mate.

  3. #3

    Join Date
    Oct 2012
    Gender
    Posts
    20
    Thanks
    0
    Thanked 2 Times in 2 Posts


    Downloads
    2
    Uploads
    0
    Mentioned
    5 Post(s)
    Time Online
    3 h 10 m
    Avg. Time Online
    N/A
    Rep Power
    6
    Thanks for the suggestioin!
    I think my account was scammed actually or more precisely, my computer is keylogged.

    My previous account lasted about 2 weeks and I had 2+ mill+ 3 limited pets + tons of other stuff and I got banned..

    THen, this one lasted 4 days. I moved my stuff from my bros account (3-5 mill, + some other stuff) come on 2 days later, find im frozen

  4. #4
    Jager's Avatar
    Join Date
    Apr 2012
    Gender
    Location
    Locating location...
    Posts
    688
    Thanks
    581
    Thanked 189 Times in 156 Posts


    Downloads
    59
    Uploads
    0
    Mentioned
    113 Post(s)
    Time Online
    14 d 9 h 11 m
    Avg. Time Online
    10 m
    Rep Power
    6
    @renpei Well that would alert/ flag Neopets. If your account was 2 weeks old you had 2+ mill and the limited pets it might look suspicious to them and then switching accounts would probably have your account flagged too.

    I know that others on the site can probably help you more than I so just PM people like Broken or the admins see what they say is the best that I can do.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •