I tried to get into an account I didn't know nothing of. It was a main with 2 side accounts, I went from there. Sent in a ticket about a bouncing email and got an answer in a day. They asked for more info to ensure I was the owner, but after making up some BS story, they said that the account had been purged and there's no way to get it back. Maybe they just fed it to me, because the email I used wasn't linked to the main and might never had been. Since I didn't know squat, it was a long shot anyway.