something crazy about this glitch, since my account is no longer attached to my e-mail.
3 accounts were added to my e-mail that aren't mine. they are shell looking accounts that were last seen under 1 day ago with nothing on all of them:/ odd...
I would reply to the email as well. When they emailed me about a ticket I sent in regarding the bug, I responded via email and got a response from them within a half-hour.
Just tell them that there was a misunderstanding, mention the bug multiple times, and hopefully you'll get a response soon.