File a ticket
I keep getting this message when I try and send a pin to an email account I have access to:
A message to you was written with XXXXXXXXXXX has not been sent. The message from the other server was '550 5.1.8: Sender address rejected: Domain not found '. Pinto on http://www.neopets.com/faq.phtml please, to see what you can do to fix the problem.
Has anyone else ever encountered a problem similar to this? If so, how did you resolve it?
File a ticket
I also file for a PIN under "bug report" because you need to input less information.
I think if you type in English, make a few grammatical errors as if you were using a translator.
Just fill out everything in the bug report section and in 2-3 days they'll send you the pin via email
I don't think that'd matter, jongeh. You just have to say that the PIN email is bouncing. I've only filed one ticket about a bouncy email and I sold the account shortly after that, not sure if it was fixed.
cool, thanks guys
Put in a ticket saying you are having problems with passwords/pins (I think that is what it's called).
Just put all the info about the account that you can in there and they should email you back pretty quickly.
I have done this a bunch of times and they are always pretty fast with that kinda stuff!
Indeed. Whenever I do it, I just straight up ask for the pin, and they've never failed in delivering within a day. As long as you file a ticket logged in from the account, you should have ample information.
I filed a ticket on a shell saying "My email keeps bouncing" Right when they reply it will stop bouncing, they asked for more info but i didnt give it to them since they fixed the problem lol