his is to let you know that we have sent your complaint to the company for a response, which is the first step in our complaint resolution procedure. We will notify you of the company's response as soon as we receive it, but please allow at least 14 days to hear from us. In the meantime, if the company should contact you directly, please let us know. You may do this online or by fax or mail, using the contact information on this letterhead. If you have any questions, please call us.
Does this mean i have a chance of getting my accounts back?
